Deaf Woman Sues Mall

I missed this article from the Boston Herald on Sunday. A too-common story. Some key grafs:

A deaf Massachusetts woman claims a New Hampshire mall store clerk had her arrested and ``humiliated'' her after she requested pen and paper to communicate and refused to leave the store.
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Susan Wolf-Downes, executive director of Northeast Deaf and Hard of Hearing Services in Concord, N.H., said she believes Abbott's experience is credible.
``It's doesn't surprise me. It's sad to say, but things like this happen all the time to us,'' she said through an interpreter. Asked whether Abbott should have been carrying her own pen and paper, Wolf-Downes replied, ``Why should she?''