11 Bus Firms Accused of Disability Act Violations
In a recent sweep of 14 bus companies that operate in the busy Washington-New York-Boston corridor, investigators found that 11 carriers had violated the federal law that guarantees interstate service to disabled passengers, according to government officials.
The purported violations are being investigated by the Justice Department, which enforces the Americans with Disabilities Act, officials said.
The act requires, for example, that large carriers, those with an annual revenue of $7.2 million or more, must outfit at least some of their buses with wheelchair lifts. Disabled passengers must give smaller bus lines 48 hours' notice, but the carriers must accommodate them.
''There have been some pretty horrendous stories" about disabled passengers being denied bus service, said Annette Sandberg, who heads the Federal Motor Carrier Safety Administration, which regulates the interstate bus and trucking industries.